All patients and visitors are required to wear a mask. View all of our COVID policies.
  • Pollen Count
  • Patient Portal
  • Bill Pay
Family Allergy & Asthma
  • About
    • Services
    • Values
    • Research Institute
    • Careers
  • New Patients
  • Locations
    • Arkansas
    • Indiana
    • Kentucky
    • Ohio
    • Tennessee
  • Providers
    • Physicians
    • Advanced Practitioners
  • Patient Center
  • Education
    • Allergies
    • Asthma
    • Sleep Medicine
  • Blog
  • Request Appointment
  • Search
  • Menu Menu
  • About
  • New Patients
  • Locations
  • Providers
  • Patient Center
  • Education
  • Blog
  • Pollen Counts
  • Patient Portal
  • Bill Pay
  • 800.999.1249
  • Request Online

COVID-19 Safety Procedures

All offices are currently open

Last updated November 30, 2020

Please note: Effective Wednesday, December 2nd, patients and visitors in our offices who are wearing a face shield, must also wear a mask.

As a healthcare specialist, our patients, doctors, nurses, and staff members’ health is our top priority as we remain open to help you manage your allergic, asthmatic, and immunologic conditions.

The below measures are the precautions we have in place to protect you.

Screening for Patients & Staff

We have an enhanced screening procedure to identify those who have COVID-19 symptoms or who have been in contact with others who have.

Screening Temperatures

Our staff members are screening the temperatures of everyone that enters our offices using infrared, contact-free thermometers. If your temperature is considered high, our staff will inform you of this and ask you to return outside immediately.

Social Distancing in All Offices

We are limiting the number of patients in the office at one time.

We are limiting patients to one guest (i.e., parent, guardian, partner) present for any appointments or allergy shot visits. All other visitors will need to wait in the car.

We have also implemented social distancing measures in our waiting rooms and wherever possible.

Routine Cleaning & Disinfecting

We have implemented multiple cleanings of the exam rooms and waiting room areas throughout the day.

Protective Equipment

All staff wears personal protective gear, including masks. All patients and visitors must wear a face mask when entering our offices. The CDC does not recommend a face shield as a substitute for masks and therefore we do require that masks are worn, even for those using a face shield.

Offices are Open

Our offices are open for appointments and allergy shots and are operating on their regular schedule. We cannot offer same-day or next-day appointments at this time. Please visit our locations page to view your local office’s shot hours.

Telemedicine Appointments

We are offering telemedicine visits to current and new patients. Please call our office to schedule an appointment with our physicians.

We will continue to monitor CDC guidelines and make changes as appropriate to ensure the safety of our patients and staff.

SCHEDULE APPOINTMENT: CALL 800.999.1249 OR REQUEST ONLINE

  • HIPAA
  • Nondiscrimination
  • Careers
  • Research
© Family Allergy & Asthma 2021. All Rights Reserved.
  • Twitter
  • Facebook
  • Youtube
  • Instagram
Scroll to top